FAQ

1. Do you ship internationally?

Yes! We offer international shipping through trusted Shopify partner couriers. Delivery times and rates vary depending on your location — all options will appear at checkout 

2. How long does delivery take?

Shipping time depends on the courier and your country. Typically:

Australia: 3–7 business days

International: 7–21 business days

You’ll receive a tracking link once your order is shipped!

3. What payment methods do you accept?

We accept credit/debit cards and Shop Pay. All payments are secure.

4. Do your products contain natural ingredients?

Yes! Our skincare and beauty products are carefully crafted with skin-loving, clean ingredients — because we believe beauty should nurture, not harm.

5. Can I return or exchange an item?

Due to the personal nature of our beauty products, we currently do not accept returns unless the item arrives damaged or incorrect. Please contact us within 3 days of delivery and we’ll assist you.

6. How can I contact you?

Use the Contact Us page. We’re here with love and care!